Are Founding memberships really sold out?
Yes — all 40 Founding spots have been claimed. Charter memberships (15% off for life, 4-month minimum) are still available and lock in a permanent rate before we open.
What does "rate locked for life" actually mean?
It means the price you pay today is the price you pay every month — forever — as long as your membership remains active. Even as our regular pricing increases over time, your Charter rate never will.
Can I customize my membership services?
Absolutely. While our standard memberships are built around cryo + sauna (our most popular pairing), we offer custom memberships if you'd prefer a different combination of services — like sauna + Normatec, or any other pairing — at the same pricing. Just reach out and we'll set it up for you.
I'm nervous about cryotherapy. Is it safe?
Completely understandable — and very common. Our team walks every first-timer through the experience before they step in. You're in control: you can stop at any time, and your session is fully customized. Most people are surprised by how manageable (and energizing) it feels.
When can I start using my membership?
Your membership activates when the Clarksville studio opens. We'll send you the exact date as soon as it's confirmed. Your retail credit will be waiting for you at your first visit.
When will I be charged?
You'll pay your first month today to secure your membership and lock in your presale rate. Your recurring billing cycle begins on opening day — so your first full month runs from the day we open. Billing continues on a 4-week cycle from that date forward.
What are the "~4 visits" and "~8 visits" estimates?
Most members do cryo + sauna every visit — which counts as 2 services per visit. So an 8-service membership works out to about 4 visits if you do both each time. If you only want one service per visit, you'd get 8 visits. Your sessions, your way.
How do shared memberships work — Tandem and Social Circle?
One person signs up and one bill is charged. After you complete your purchase we'll reach out to add your other members to the account. Everyone can use the membership independently — you don't need to come together. But it's more fun when you do.
